Have we become OSH data junkies?

I was relieved to learn today, that far from saying “if you can’t measure it, you can’t manage it” what W. Edwards Deming actually said was “It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth.” Phew! It’s puzzling isn’t it, that...

Does role-play even work?

How do you feel when you realise that the course you’ve attended will involve role-play exercises? Do you suddenly get a feeling similar to that of a small lump of cement in the pit of your stomach? And are you then ever so slightly distracted by the thought of what’s...