Safety people are often regarded as being pre-occupied with obstacles and difficulties and the reasons why things aren’t as they should be.
To an extent this is understandable. Trained in techniques like 5-Whys Analysis and required to investigate the root cause of accidents and other failures, it’s perhaps to be expected that presented with a problem, the safety practitioner defaults to ‘why’ before any other question.
But useful as this habit is in some circumstances, it’s not always the most helpful approach. Sometimes, simply accepting that the problem exists and not needing to know the reasons why it does, is an easier position from which to move forward and find a solution.
Solutions-focused coaching is more concerned with outcomes than reasons and the easiest way of focusing on the outcome is to ask outright: “what would the ideal outcome be?”
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If you’d like to learn more about increasing your effectiveness through coaching skills please call Michael on 01706 217122 or 0792 191 4099 now!